PRIVACY POLICY
Last Updated: May 2026
1. Information We Collect
We may collect information you provide to us, such as your name, email address, phone number, billing or delivery information, account details, enquiries, messages, and other information you choose to provide when purchasing a product, enquiring about a horse, creating an account, or contacting us.
3. Payment Information
When you make a payment, payment information may be processed by the relevant payment provider. We may receive information such as payment status, transaction details, and confirmation, but payment providers may handle sensitive payment information according to their own privacy policies and security requirements.
5. Communications & Marketing
If you contact us, we may use your contact information to respond to your enquiry or provide information relating to your purchase or account. Where permitted by law, we may also send promotional or marketing communications when you have provided the appropriate consent, and you may request to stop receiving them.
7. Information Sharing
We do not sell your personal information. We may share information when necessary with trusted service providers, including payment processors, website hosting providers, communication services, delivery or transportation providers, analytics services, or other partners who help us operate Horse Match Sales.
9. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, online service, or electronic transmission can be guaranteed to be completely secure.
11. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion, or information about how your data is used. You may also have the right to withdraw consent where processing is based on consent.
13. Children's Privacy
Our website is not intended for children to use without appropriate supervision. We do not knowingly collect personal information from children where prohibited by applicable law.
15. Contact Us
If you have questions about this Privacy Policy or how Horse Match Sales handles your personal information, please contact us:
2. Horse & Listing Information
When you submit or enquire about a horse listing, we may collect information relating to the horse, including its name, photographs, videos, breed, age, registration, discipline, price, and other listing details. This information may be used to create, manage, and display listings on our website.
4. How We Use Your Information
We may use your information to process orders and enquiries, communicate with you, provide customer support, manage horse listings, arrange services, process payments, improve our website, prevent fraud, maintain website security, and comply with applicable legal requirements.
6. Cookies & Technical Information
Our website may use cookies and similar technologies to remember preferences, maintain website functionality, understand how visitors use the website, improve performance, and support security. Some third-party services used on our website may also use cookies or similar technologies according to their own policies.
8. Legal Requirements & Fraud Prevention
We may disclose personal information when reasonably necessary to comply with applicable laws, respond to lawful requests, protect our business or users, investigate suspected fraud or misuse, or protect the security and integrity of our website.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining records, resolving disputes, preventing fraud, and meeting legal or regulatory obligations.
12. Third-Party Websites
Our website may contain links to third-party websites, services, or payment providers. We are not responsible for the privacy practices or content of those third parties, and we recommend reviewing their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. Any updated version will be posted on this page with a revised “Last Updated” date.