FAQ
Frequently Asked Questions
1. How do I purchase a horse from Horse Match Sales?
Browse our available horse listings and select a horse you are interested in. Contact Horse Match Sales to confirm availability, price, payment arrangements, and other purchase details before completing your purchase.
3. How do I make a payment?
Once your purchase or order has been confirmed, we will provide the appropriate payment instructions. Available payment methods may vary depending on the transaction. Payment is only considered confirmed after we verify it.
5. Do you ship equestrian products?
Yes. Horse Match Sales may ship available accessories, equipment, apparel, and other physical products. Shipping costs and delivery times may vary depending on the product and destination.
7. Can I return a horse or request a refund?
Refunds and cancellations depend on the specific purchase agreement, transaction terms, and applicable law. Before making payment, buyers should confirm all applicable purchase, deposit, cancellation, and refund conditions.
9. Can I reserve a horse while arranging payment?
In some cases, a horse may be reserved with an agreed deposit or reservation payment. Reservation availability, duration, deposit amount, and whether the deposit is refundable will depend on the specific horse and agreed purchase terms.
2. Can I arrange a veterinary examination before buying a horse?
Yes. We strongly recommend arranging an independent pre-purchase veterinary examination before purchasing a horse. Buyers may use a qualified veterinarian of their choice to assess the horse’s health and soundness.
4. Do you provide horse transportation?
Horse transportation may be available depending on the horse, destination, and agreed arrangements. Where transportation is provided or arranged, the applicable costs, schedule, and requirements will be communicated before transport is confirmed.
6. What should I do if I have questions about a horse?
You can contact Horse Match Sales with questions about a horse’s age, breed, training, experience, suitability, availability, or other listing information. We recommend asking all important questions before making a purchase.
8. Can I request a payment plan for a horse?
Payment plans may be available for certain horse purchases at the discretion of Horse Match Sales or the applicable seller. If you are interested in a payment plan, contact us before making a payment so we can discuss the available options, payment schedule, deposit requirements, and applicable terms.
10. What happens after my payment is confirmed?
Once your payment has been verified, we will confirm the transaction and provide the next steps. Depending on the purchase, this may include completing documentation, arranging transportation or delivery, and confirming the handover or shipment details.